Know Your Numbers. Own Your Performance.
You wouldn’t treat a patient without checking their vitals first. So why run a multi-million-dollar practice on gut instinct? Practice Vitals monitors the benchmarks that matter, compares them against real national standards, and pairs you with a KLAS coach who turns the data into a roadmap.
Talk to a Performance Advisor
A KLAS advisor will reach out within 1 business day to walk you through Practice Vitals and show you what your numbers could be telling you.
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A KLAS advisor will be in touch within 1 business day. Need to connect sooner? Call 844-552-7100 or email info@klassolutions.com.
Most practice owners glance at a few numbers and move on. Practice Vitals owners know theirs by heart and exactly what to do about them.
Your practice generates data every month that tells the full story of its health: production trends, collection rates, overhead ratios, new-patient flow, provider productivity, revenue-cycle health. The question isn’t whether the numbers are talking. It’s whether you’re listening, and whether you know if what you see is good, great, or a problem.
See exactly where you stand against the benchmarks that matter
This is a sample of the Practice Vitals report you can log into any time, day or night. Every metric is scored against the same industry targets KLAS uses in our Practice Health Assessment, so you always know what’s strong, what’s on track, and what needs attention.
Practice Vitals Monthly Report
Healthy, with clear upside.
Most of your vital signs are strong or on track. Two findings, days in A/R and new-patient access, are flagged as your fastest-moving opportunities this month. Your coach has prioritized them below.
| Vital Sign | Your Practice | Industry Target | Trend | Status |
|---|---|---|---|---|
| New Patients / Provider / MonthNew patients added per provider | 32 | 25 to 40 | ▲ 3 | Strong |
| Net Collection RateNet collections vs. expected reimbursement | 96.8% | > 96% | ▲ 1.2% | Strong |
| A/R Over 90 DaysAged receivables as % of total A/R | 11% | < 15% | ▼ 4% | Strong |
| Schedule UtilizationBooked time vs. available capacity | 88% | 85 to 95% | ▲ 2% | On Track |
| Clean Claim RateClaims accepted on first submission | 94.5% | > 95% | ▲ 0.8% | On Track |
| Denial RateClaims denied by payers | 5.2% | < 5% | ▼ 0.4% | On Track |
| Days in A/RAverage days to collect | 42 | < 35 | ▲ 2 | Needs Improvement |
| New Patient AccessThird next available appointment | 8 days | 5 to 7 days | ▼ 1 | Needs Improvement |
Sample figures shown for illustration. Your actual benchmarks are calculated from KLAS’s proprietary healthcare industry data and your own practice management software.
Every vital sign of a healthy practice
We track performance across every critical area, clinical and financial, and compare each metric against KLAS’s proprietary healthcare benchmarks.
Production & Collections
Gross & adjusted production, net collections, collections rate, and per-provider benchmarks.
Overhead & Profitability
Total overhead %, staff cost ratio, lab & supply ratios, and doctor discretionary income.
Patient Access & Scheduling
Third next available appointment, no-show rate, schedule utilization, and new patients per provider.
Provider Productivity
Visits per provider, encounters per day, work RVUs, and schedule utilization.
Revenue Cycle Management
Clean claim rate, denial rate, days in A/R, and aged receivables over 90 days.
Payer Strategy & Contracting
Payer mix, reimbursement vs. Medicare, fee schedule benchmarking, and credentialing status.
A simple monthly cycle...
built for busy owners
Maximum insight, minimum burden on your team.
Under one hour a month.
Baseline Assessment
Using 12 months of historical data from your practice management software, KLAS benchmarks your current performance, identifies your largest gaps, and sets your initial priority targets. This becomes your starting line.
Monthly Data Submission
Your front desk submits a standardized report pulled straight from your software. It takes under 15 minutes. KLAS handles all the analysis.
Vital Signs Report Delivery
You receive a clean, visual dashboard: performance by category, month-over-month trend lines, benchmark comparisons, and a ranked list of priority opportunities. No data dumps. Just clarity.
Coaching & Goal-Setting Session
Your dedicated KLAS coach reviews the report with you, celebrates what’s working, tackles what isn’t, and identifies the specific levers that move the needle fastest. Goals are set and tracked in real time.
Cross-Division Escalation
When a bigger issue surfaces (marketing gaps, tax exposure, transition readiness, lease concerns, staffing costs), your coach connects you directly to the right KLAS specialist. Your numbers don’t just monitor your practice. They protect it.
Most benchmark programs hand you a dashboard and walk away.
Practice Vitals is different because it’s connected. When our advisors spot a problem (overhead creeping up, new-patient flow declining, collections slipping), we don’t just flag it. We bring in the right KLAS expert to fix it.
Your numbers don’t live in a silo. They inform every recommendation and every decision KLAS makes on your behalf.
Built for owners who refuse to guess
- Practice owners who want to run their business with the same precision they bring to clinical care.
- Associates transitioning to ownership who want a performance foundation from day one.
- Growth-minded owners preparing to expand, add a location, or bring on an associate.
- Owners 3 to 7 years from a transition who need to systematically improve their valuation metrics.
- High-producers who suspect they’re working harder than their bottom line reflects.
The questions owners ask first
I’m too busy for another program.
The monthly data submission takes your front desk about 15 minutes. The coaching call is 30 to 45 minutes. That’s under an hour a month to know exactly how your practice is performing and what to do about it. The practices that can’t find that hour are usually the ones that need it most.
I already look at my numbers.
Looking at numbers and benchmarking them are different things. You might know your production, but do you know what production looks like for a top-performing practice your size and specialty? Practice Vitals doesn’t just measure. It tells you whether what you’re measuring is good, great, or a problem, and exactly what to do about it.
How fast will I see my first report?
Within 48 hours of your first monthly submission you’ll have your Vital Signs Report and 24/7 dashboard access. Onboarding builds your 12-month baseline so your very first report already shows trends and benchmark comparisons.
Where do the benchmarks come from?
From KLAS’s proprietary healthcare industry data (built from the practices we coach, value, and transition every year), segmented so you’re compared against practices of similar size and specialty, not a generic national blur.
What if my report uncovers a bigger problem?
That’s the point. When your numbers reveal a marketing, tax, staffing, lease, or transition issue, your coach connects you directly to the right KLAS specialist. One relationship, the entire advisory team behind it.
What our clients say
“KLAS Solutions is a great partner to work with. Dan and the rest of the team are extremely knowledgeable, professional and honest. They helped me get my practice operating more efficiently and connected me with a fantastic accountant. Everyone that I have worked with at KLAS Solutions has been great and I look forward to continuing to work with them in the future.”
“Our practice has greatly benefitted from the work of KLAS Solutions in many different ways the past 2–3 years. We have worked intimately with their coaching team, developing systems to get (and keep!) our practice running efficiently and smoothly. Their experience in transitions was extremely helpful, but the thing I value the most about all of my time with KLAS has been their family-focused, patient-centered, direction and care. You don’t need to feel like you’re “falling behind” as a practice to elicit their help. They will make a great practice an even better one!”
“Working with KLAS has been fantastic. As a new grad, I really valued the guidance and metrics on where I should be professionally. KLAS helped me set goals and helped me and our practice achieve them. They are the perfect mix of kind, yet great at holding you and your team accountable.”
“I am extremely impressed with KLAS Solutions as a whole and the entire team of coaches. The operations and coaching sessions are efficient, organized, streamlined, and results driven. We are already experiencing positive changes with respect to my team, patient relations and key practice indicators. The coaches are knowledgeable, well-trained and available. I wish I would have started with KLAS Solutions sooner!”
Your practice has vital signs. It’s time to start checking them.
Stop flying on gut instinct. Get the instrument panel: live benchmarks, a monthly roadmap, and a KLAS coach in your corner.